Travelling with your Qualifications

On Thursday March 22, a bunch of library professionals and students came together to revel in the dream of travelling the world working in libraries. Four highly entertaining speakers regaled us with stories of language difficulties, inadequate resourcing, and dealing with decaying buildings, wild thunderstorms, and cockroaches. But it wasn’t all about the good times!

On a serious note, SALIN’s ‘Travelling with your Qualifications’ forum gave a wonderful insight for any library professional seeking an experience working in an overseas library. Not only will you meet some amazing people and be exposed to other cultures, but it’s a great way to gain valuable skills and experience, and share ideas amongst the international library community.

Meg Apsey – University of the South Pacific – Solomon Islands Campus

Our first speak, Meg, was living in the Solomon Islands with her husband who was working with the Regional Assistance Mission to the Solomon Islands (RAMSI). She had been volunteering in a school when a friend, who was a teacher, told her about the lack of a librarian at the Honiara campus of the University of the South Pacific. It seems there were no qualified librarians in the country to take on the role of Campus Librarian. In fact, there had not been a campus librarian since the last one fled after the April riots of 2005. Meg applied for the position, participating in a phone interview with the main campus in Suva, Fiji, and before she knew it, she was run off her feet dealing with the heavy demands of a busy campus of around 3000 students.

Most students were doing foundation courses or degrees in finance and accounting, with rote learning a prevalent teaching method. Meg initiated group sessions on using the Internet, but encountered cultural issues with students unwilling to talk in groups, or even be in a one-on-one situation with Meg, especially if they were male. The library catalogue was on Athena, a free software package. The periodicals were the most extensively used resource, including New Scientist, Time, and the Bulletin.

While space was often not an issue, although the tropical climate meant the buildings often appeared in decay due to peeling paint, there wasn’t enough funding to complete projects, or even cover the costs of chairs for study areas. One of the most difficult things Meg had to deal with was competing distractions that stopped people turning up for work, or people agreeing to do things with nothing eventuating. With no high expectations of what she could achieve, Meg often had to search for other ways to get things done.

While the pay was minimal ($26,000), it’s evident that the pleasure Meg gained from working in the Solomon Islands made the experience a memorable one.

Louise Gillis – Wageningen UR Library, Netherlands

Louise is a Canadian expat who came to Australia three years ago when her husband gained work here. While in Canada, Louise worked as a bookmobile librarian and showed us the sweetest photographs of her colourful vehicle. Unlike Meg who applied for her job while already residing in the country, when Louise found about her impending move to Australia she immediately began her research. Using the ALIA website and other online resources, Louise started by finding out what types of jobs were available, what skills and qualifications were asked for in job adverts, and what type of library would most likely be hiring. This led her to decide on academic libraries and she began monitoring the websites of Adelaide’s three universities.

Louise spoke about the need to have low expectations about getting a job immediately but to remain upbeat at all times as employers like to see this in potential employees. She also spoke about the need to start conversations with potential employers to get your name known. Louise’s first job in Australia had a touch of serendipity. She contacted the library at Flinders University about a vacancy to ask whether she was eligible to apply. While it turned out she wasn’t, this dialogue led to her being offered another opportunity within the library. Since then Louise has worked a number of contracts and now works as a Research Librarian at Barr Smith Library.

Since moving to Australia, Louise also spent a four month stint in the Netherlands, working at the Wageningen UR Library. Once again Louise used her initiative and contacted the Library Director, whose details she found on the Internet. She explained her situation, being upfront about the limitations of her finite stay, and volunteered her services for free, emphasising her enthusiasm and commitment. It worked, and the opportunity allowed her to develop experience and skills that eventually led to her being offered a paid contract when another staff member went on leave. The only difficulty Louise encountered revolved around the language barriers. Even though staff were required to speak English when serving clients, Dutch was still the language used ‘behind-the-scenes’, making it a challenge to fit in socially with the staff.

To sum up Louise spoke about the differences between the three countries she has worked in. Culturally Canada and Australia have good similarities and work-wise it was easy to assimilate into the workplace. Although, addressing selection criteria was something she hadn’t encountered before. The value of qualifications was also of interest. In the Netherlands, many library staff had doctorates in their subject specialisation but not library qualifications; in Canada most librarians have a Masters; while in Australia  qualifications seem important, but experience on the job seems often just as valuable.

Karen Donkin – National Library of Vanuatu / Port Vila Public Library

Karen had a different approach to working overseas, applying with Australian Volunteers International for a position at the Public/National Library of Vanuatu in Port Vila, Efate. Contrary to what you may think, volunteers do get paid, and the allowance goes towards rent, food and other living expenses. Most assignments last for 12 months and can be located anywhere around the world. Check the AVI website for current available positions.

Karen was the first librarian to volunteer in Vanuatu and her experience was a real eye-opener. The public library’s budget only covered salaries and some stationary. The library collection subsisted purely on donations, most coming from Australia or from expats who donated their books when it came time to leave the islands. Karen spent her time helping students find information, providing reader education, working in children services and even cleaning shelves. Vanuatu has three main languages – French, English and Bislama, a pidgin language that Karen had some lessons in before she left. However, most books in the library were in French (which made cataloguing challenging) or English, with very few in Bislama. The lack of resources made her appreciate the’ luxuries’ we have in Australia.

There were plenty of other challenges too. Coping with the tropical weather (both the humidity and hygiene issues), dealing with old and inappropriate donations, and fighting off the cockroaches. Despite this, Karen gained great satisfaction from organising new collections, gathering donations from Australia for a new toy box for the children, meeting some amazing people, and giving back to the profession in using her skills to assist library staff in developing their services and resources. She highly recommends the experience to others.

Ainsley Painter – St Mary’s International School, Japan

Our last speaker, Ainsley, was working as an ESL teacher in Japan when a friend suggested she would suit library work. She started regularly checking the employment section of the Japan Times and eventually applied and secured a library assistant position at the local International School. The school catered for students of expat parents from over 83 nationalities and was based on an American schooling model. Ainsley also found that responding to selection criteria was not a requirement of the application – only a cover letter, her resume and two interviews (one with the headmaster and the other with the head librarian) was needed.

Ainsley had no library qualifications at the time, but as the role also required her to be in charge of the media library, she thinks the fact that she had enough Japanese to read the buttons on the video play helped her get the job. Besides her media specialist duties, she mainly reshelved journals. But Ainsley wasn’t afraid to try new tasks and take on duties outside her job description which led to her being responsible for the library’s website. The pay for librarians was very good, and if you were an expat hire, as opposed to a local hire, you earned more and received other perks such as subsidised accommodation, an annual flight home, and paid holidays over the summer break.

Ainsley’s tips for surviving the experience include:

  • Do your research before you go – into the culture, qualifications required, and tax implications of working overseas
  • Make friends with the IT guy – very useful if you accidently break something
  • Develop a support/social network outside of the school. Ainsley recommended Being A Broad – a support and information network for international women living in Japan
  • Try to learn some of the language
  • Be enthusiastic to get the most out of the experience

The experience secured Ainsley’s interest in libraries (she began her Graduate Diploma externally during her 2-year stay) and she now works as a graduate librarian at the Barr Smith Library. For others wishing to seek employment in an International School, Ainsley suggests looking at the employment section of the Weekend Australian, or attending the Job Fairs in Sydney or Melbourne.

In finishing up, Ainsley related the experiences of a friend who had moved to the UK last year. It took him 6 months to secure an entry-level position in a law firm, but this may have been halved if he had known about the library-specific recruiting agencies. Two resources to use are Sue Hill Recruitment and CILIP: the Chartered Institute of Library and Information Professionals. Interestingly, to study the graduate diploma in the UK you already need to be working in a library, and you need a Masters if you want to rise above an entry level position.

Overall it was wonderful to hear four very different people share four very different experiences.  Thank you to all our speakers who entertained us with their tales of adventure, their advice and tips, and their stunning photography of far-off places.

Kelly Frazer

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Travelling with your qualifications

Do you:

  • spend hours poring over tourist guides and travel brochures?
  • overindulge in travelogues about people ‘finding themselves’ in far-off places?
  • yearn to broaden your mind and experience new cultures?
  • want to live in another country?

Then this session is for you!

‘Travelling with your qualifications’ explores the experience of working in a library in a foreign country. Our panel of experts will let you in on all the secrets as they discuss the good and the bad of such a grand undertaking

Date: Thursday 22 March 2012

Time: 5:45pm for a 6pm start

Location:  Room CS2-04, City West Campus Library, UniSA

Light refreshments provided

RSVP to Kelly Frazer  - kelly.frazer@ncver.edu.au

Hope to see you there

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Christmas drinks event

You are invited to…

‘Deck the halls with bows & frivolity’

Join SALIN & ALIA New Graduates Group SA for Christmas drinks & celebrate the end of 2011

When: 6pm, Wednesday 7th December

Where: Hotel Richmond, upstairs, 128 Rundle Mall

Details: Drinks & food can be purchased at the Bar.

Theme: Bows. Bust out your bowties, hair bows, Christmas bows or use your imagination…

All attendees will be entered into the prize draw to win a $50 gift voucher

RSVP to Amy Broad, amybroad@gmail.com or just turn up on the night

We’ll see you there!

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Supreme Court Library tour

If you’re looking for a library where you feel  surrounded by history, then visit the Supreme Court Library.  Beginning in 1837 with $150 funding from the Government, the library was first housed in the now Magistrate’s Court.  The current library building at the Supreme Court was built in 1959 and contains over 100,000 books.  Over two stories, the library is full of towering stacks of law reports, journals, textbooks, acts of parliament, statutes and other historical and current material. The stacks are so tall that each has its own old-fashioned wooden ladder to enable access to the top shelves.

The Courts Administration Authority Library service is responsible for developing and maintaining libraries that serve the Supreme Court, District Court, Magistrates Courts, Youth Court and Environment, Resources and Development Court. These libraries are located throughout South Australia including suburban and regional locations. Many judges also have their own collections, increasing the spread of the library’s resources.

While the library provides some computers, our tour guide Lisa Capps explained that changing the mindset of judicial staff has provided some challenges. The library is currently exploring ebooks and ipads as a way of providing access to law resources, especially for judges on circuit to country areas such as Port Augusta. Not only would mobile devices provide access to a vast array of resources at the user’s fingertips, but prove less to carry when travelling.

The library is open to the public and although not a lending library, receives a number of international requests for research or information which is provided by scanning or photocopying.  Judicial staff are permitted to remove items from the library for citing in court, but must return them immediately after use. The library must also maintain previous editions of various works for users to refer back to, as required.  

After our look around the main floor of the library, taking in Sir Samuel Way’s original writing desk as we went, we headed downstairs to where the journal collection and staff workrooms are located. Here numbered shelves assist users in finding the way to the journal they require. Locked cabinets also display the rare book collection as well as other historical items including library stamps.  The collection includes a number of items published in the early 1600s.

The library not only provides a modern library service, but also an archival element. We move into one of the meeting rooms where the Historical Librarian has set out a display for us. The library houses some amazing items including judges’ notebooks, wigs, furniture and other historical documents. Lisa shows us the earliest transcript of a case in South Australia from 1837, a death warrant, and some items of Dame Roma Mitchell’s, the first female judge of the Supreme Court.

Some of the issues the library faces are familiar to most library workers: getting people into the library, raising awareness of the service, and marketing the resources. Staff are not required to have legal knowledge to work in the library, but it is certainly a bonus as a lot of older legislation is not available online. Staff are not legally qualified to interpret the law, only steer people to the right information, which presents a few issues when assisting students.

The tour of the Supreme Court Library was a fascinating insight into a world steeped in history and tradition but facing the demands of modern life. The building is full of nooks and crannies (even a dumb waiter) and the large study desks and antique chairs and cabinets lend it an air of grandness that emphasises this is where important work is done. Thanks to Lisa Capps and the staff of the Courts Administration Authority Library Service for hosting tours for SALIN members.

Kelly Frazer

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New SALIN Executive Committee member

SALIN welcomes our newest member of the committee – Simone Wise

Simone graduated from the Queensland University of Technology’s Masters of Library and Information Science last year. She was awarded the 2010 ALIA QUT student prize for achieving the highest results of her year.

In Brisbane, Simone worked as a Reference Librarian at QUT, and as Collections Assistant at the Queensland Performing Arts Centre Museum. She moved back to her home town of Adelaide earlier this year, where she is now working as a Library Officer for the City of Salisbury, Mawson Lakes branch.

Simone has a particular interest in heritage and history collections, and presented research she’d done into local history collections online at this year’s ALIA Information Online conference in Sydney.

Twitter: SimoneWise

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Supreme Court Library tour

Both tours arranged for late September and early October are now full. If you wish to be added to the reserve list if a cancellation occurs, please contact Kelly.

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We’ll see you in Court!

SALIN invites you to join us in a tour of the Supreme Court Library, operated by the Courts Administration Authority Library Service. The library holds over 100,000 volumes including reports, unreported judgments, journals and textbooks in both hard copy and electronic format covering most aspects of the law from all Australian jurisdictions and selected overseas countries. Come and learn more about this unique library.

 When: Tuesday, 27th September 2011

 Where: Supreme Court Library, second floor of the Library Building at 1 Gouger Street, Adelaide

 Time: 4:30 – 5:15pm

 No charge

 Places are limited. A second tour might be arranged if interest warrants

 RSVP to Kelly Frazer by 20th September 2011 at kelly.frazer@ncver.edu.au

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A Day in the Life: the non-traditional librarian

Four fabulous speakers gave SALIN members an insight into working in non-traditional roles by describing their day-to-day experiences as archive officers, business researchers, information officers and special collections librarians.

Sara King – Adelaide branch of the National Archives

Sara detailed what it was like to work for a large Federal Government institution that is currently undergoing an intense time of change. Very nearly closed until a public outcry saved the Adelaide branch, the staff now reside with staff of the State Archives in a building now known as the SA Archives Centre. The campaign to save the office proved how useful users find having a person to interact with when undertaking research using the records of the National Archives 

In SA, the archives are very condensed. While once they totalled 33,000 metres of records, this has now reduced to 3 metres. Regardless, the work is still highly interesting to Sara. She liaises between people and records, responding to queries from researchers and genealogists for a vast array of information. Some preservation work is involved and Sara entertained us with stories of some of the more usual items found in archived material (Bees!). Data entry and digitisation are also regular tasks undertaken by the 4 staff members in the office.

Sara loves her job, but the bureaucracy involved in being part of a much larger organisation with shifting priorities is a downside of the job. The variety of work and the challenges involved in dealing with different enquiries is exciting. With very few staff members, the opportunities to undertake a range of duties and learn all aspects of the work is also a positive. Sara said the best part of the job are those goose-bump moments when she’s been involved in personal aspects of people’s lives such as helping families reunite.

Gillian Dooley – Special Collections Librarian at Flinders University

It’s hard not to feel overwhelmed just looking at Gillian’s position description. Her main task is to manage the special collection at the library. This includes development of the collection; overseeing activities in preservation, digitisation, security, recordkeeping; answering reference enquiries; and developing the Special Collections WebPages. Importantly so, she also liaises with potential and current donors, including work she is undertaking at the moment to develop the Bannon collection with John Bannon and his wife.

Aside from all this, Gillian also looks after the Thesis collection, is responsible for events and exhibitions (including the popular ‘Fridays at the Library’) and providing reference assistance at the nearest service point. The area is co-located with the Law Library which can make answering any queries at the desk more difficult due to the huge differences between the collections.

Current collections include a vast range of items from manuscripts, pamphlets, newspapers and letters to tapes, photo albums, paintings and even furniture and glassware. One of the best opportunities Gillian has had through her work was to visit Donington in Lincolnshire, UK to make connections with other organisations regarding the Matthew Flinders collection in the library. Issues with working in special collections including dealing with intellectual property and legal issues associated with items, coping with an idiosyncratic filing system, and not having enough resources for deep indexing and further digitisation.

Heather Carine – Independent Information Professional (IIP)

Heather is a librarian who now runs her own business as an independent researcher. Started up in 2006, Carine Research provides business research services to Australian and international businesses. Heather also speaks and writes regularly on business research issues.

Being an IIP requires much self-motivation, a drive to succeed and excellent skills not only in information research, but in strategic planning and estimating time and effort for work. Heather stated that the work is very interesting but the constant need to market yourself often puts potential IIPs off. Attracting clients is difficult, especially when new to the business, and it takes a lot of work to build contacts and a reputation. The positives of the role include the freedom of working for yourself, being able to utilise your creative and strategic skills, and having the backing of a supportive, collegial community.

When an information request is received, Heather has to estimate upfront what the costs will be for her time and access to required material. A quote is then sent to the client to reach an agreement before she begins work. At the end of researching, a report is written and sent to the client. Often resources need to be paid for before the money is received from the client, so coping with fluctuating cash flows and paying outgoings before receiving incomings can be a challenge.

Heather is a member of the Association for Independent Information Professionals (AIIP) an international community that provides a code of conduct, client referrals, as well as support to IIPs, including negotiating on their behalf with vendors to get access to resources at a reasonable rate. These contracts with vendors recognise the fact that IIPs download content and then on-sell it to clients.

When not undertaking research, Heather speaks at workshops, produces a newsletter on research tips, scans the online environment for new information sources, and edits the AIIP journal, AIIP Connections.

Katie Hannan – Information Management Project Officer, Connecting Up Australia

Katie joined the not-for-profit organisation Connecting Up Australia in March this year. Her role is to assist in building capacity within the community, whether through connecting groups or individuals with similar interests or providing resources and programs to enhance and empower other not-for-profit organisations.

Katie has a strong technology background, and has found that having skills in other areas is a real bonus when working in a small not-for-profit group. She utilises her knowledge of social media to let community groups know what’s happening in their areas and what other groups are doing. She also contributes to the organisation’s website, newsletter and marketing efforts. There is no typical day for Katie, and the freedom to pick up extra tasks helps to keep her engaged at work.

Working for a not-for-profit organisation fits really well with Katie’s values. She enjoys the flexibility of the workplace, the knowledge that she is expected to have a life outside of work, and the jovial, family type atmosphere. She also loves that she now gets paid to do things she previously did for free. Overall Katie finds her role rewarding – she is learning a lot and able to incorporate her interests and passions into her daily work.

This ‘A Day in the Life’ session confirmed that library workers are no longer restricted to working in traditional roles or libraries. The role of the library worker is continually evolving and the opportunities for using information skills is expanding. Thanks to the fantastic speakers for sharing their journeys through four very different information sectors.

Kelly Frazer
16/5/11

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Day in the Life

Tonight’s the night!

SALIN is hosting a Day in the Life at 6 pm, Ira Raymond Room, Barr Smith Library, University of Adelaide.

With guest speakers

  • Sara King, of the National Archives

And

If you haven’t RSVP’d, no worries. Come along!

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Upcoming Event: A Day in the Life

Curious to know what it’s like to work as a librarian in a non traditional role? Interesting in learning more about the day-to-day experience of archivists, researchers, information managers, authors and special collections librarians?

Mark your calendars and send in your RSVPs. SALIN is pleased to present (for free!):

A Day in the Life

With guest speakers

Heather Carine, of Carine Research

Sara King, of the National Archives

Katie Hannan, of Connecting Up Australia

And

Gillian Dooley, of Flinders University

Get in quick!

RSVPs: To louise.gillis@flinders.edu.au by close of business, Friday, 6 May 2011. Please include your contact phone number with your RSVP.

When: 6.00 pm, Wednesday, 11 May, 2011.

Where: Ira Raymond Room, Barr Smith Library, University of Adelaide, South Australia

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